

Control and Convenience
DataComms e-mail provides corporations with their own domain name and electronic mail addresses without the need to dedicate hardware and labour resources for maintaining the e-mail service. Using a universally accessible Web-based Account Management System, DataComms e-mail customers have complete control over individual e-mail accounts and e-mail addresses. In addition, customers can select from different classes of service to ensure that the solution meets your critical messaging needs.

Availability and Performance
DataComms understands that corporate messaging is a business critical technology, so we provide service level guarantees for the accessibility, reliability, and security of your messaging service. We guarantee up to 99.95% up-time of the service, meaning that your e-mail is accessible by your employees, partners and customers all the time and any time a higher performance standard than most self-managed systems. This guarantee is backed by our Global Hosting Centers, which are designed with back-ups, redundancy, and high availability at the core.

Technical Expertise
Since 1989, DataComms has developed a team of highly skilled and experienced engineers with in-depth technical expertise in designing, implementing and operating messaging systems. By outsourcing your corporate messaging, you gain access to this team of experienced professionals, dedicated specifically to messaging rather than multiple IT tasks. This allows DataComms to ensure that customers receive the high quality level of support expected in a corporate environment, while also ensuring that the service lives up to DataComms service level guarantees.
The DataComms e-mail hosting service has two service levels, DataComms e-mail Commercial and DataComms e-mail Enhanced. An overview of these two service levels is given below. For more detail please refer to the DataComms e-mail Service specifications.
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